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Terms & Conditions

Effective Date: October 29th, 2026

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern your access to and use of the Kelvi Online Practice Platform (“Platform”), including its NEET UG and GATE products. Sections 1 to 9 apply to every product; sections 10 and 11 add terms for each product. By using the Platform, you agree to be legally bound by these Terms. If you do not agree, please do not use the Platform.

2. Account Registration

To access certain features, you must create an account. You agree to provide accurate information and maintain the confidentiality of your account credentials. You are responsible for all activities under your account.

3. Acceptable Use

You agree to use the Platform solely for personal, non-commercial educational purposes. You shall not:

Copy, distribute, or reproduce Platform content without written permission
Attempt to hack, disrupt, or interfere with the Platform's operation
Use the Platform for illegal or unethical purposes

Violation of these terms may result in account suspension or termination.

4. Content Ownership

All content on the Platform, including but not limited to questions, tests, explanations, layouts, and logos, is the intellectual property of the Platform or its licensors. Unauthorized use, copying, or distribution is strictly prohibited.

5. Payments

Certain features require a paid plan.

All payments are final and non-refundable.

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Access to paid features lasts for the period stated for each product in sections 10 and 11.

We reserve the right to change pricing or plan terms with prior notice.

6. Disclaimers

The Platform is intended as a supplementary resource for exam preparation.

We do not guarantee specific results or exam success.
The Platform is not affiliated with any official exam authority, as set out for each product in sections 10 and 11.

7. Limitation of Liability

We are not liable for:

Loss of data or service disruptions beyond our control
Technical errors, bugs, or system outages
Any direct or indirect damages arising from use or inability to use the Platform

8. Modifications

We reserve the right to modify these Terms at any time. Changes will be communicated via email or in-app notifications. Continued use after changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Chennai.

10. NEET UG

The NEET UG product is intended for individuals preparing for NEET UG. If you are under the age of 18, you may use it only under the supervision of a parent or legal guardian. By using it, you confirm that you meet this requirement.
Access to premium features continues only for the active subscription period.
The Platform is not affiliated with the National Testing Agency (NTA) or any official NEET authority.

11. GATE

The GATE product is intended for individuals preparing for GATE. You must be 18 or older to use it.
New accounts get a free trial of the papers on sale. When the trial ends, papers you have not bought are locked.
Each purchase unlocks the papers named in the plan, until the GATE 2028 exam (access ends on February 28th, 2028, 11:59 PM IST). This applies whichever year you write GATE, so a GATE 2027 candidate keeps access for a second attempt.
The Kelvi guide is an AI study guide. Its explanations can contain mistakes, so check important steps and answers against the solutions and your study material.
The Platform is not affiliated with IISc, the IITs, or the GATE organising institute.

Terms & Conditions | Kelvi

12. Contact Information

For queries related to these Terms, please contact: support@kelvi.app