Privacy Policy

Introduction

This Privacy Policy explains how the Kelvi Online Practice Platform (“Platform”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our services. By using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide our services, including:

• Full name
• Email address
• Mobile number
• Performance-related data (e.g., test scores, question attempt history)
• City location

We do not collect or store IP addresses, payment card details, or other sensitive personal information beyond what is required to operate the Platform.

2. Use of Your Information

The information we collect is used for the following purposes:

• To create and manage your user account
• To provide practice tests, mock exams, and performance analysis
• To personalize your learning experience
• To communicate with you regarding your account, Platform updates, or service-related matters
• To comply with legal obligations

We do not use your information for marketing unrelated to the Platform, nor do we sell or share your personal data with third parties for commercial purposes.

3. Data Protection & Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or alteration. These measures include:

• Secure data storage
• Access controls and authentication mechanisms
• Regular platform security reviews

While we strive to ensure the security of your data, no system can guarantee absolute protection. You use the Platform at your own risk.

4. Data Retention

We retain your personal information for as long as your account is active or as required to provide services. We may retain certain data for longer periods if required by law.

5. Third-Party Services

We do not share your personal information with third-party service providers, except where necessary to comply with legal obligations.

6. Children's Privacy

If you are under the age of 18, you may use the Platform only under the supervision of a parent or legal guardian. By using the Platform, you confirm that you meet this requirement.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated via email or in-app notifications. Continued use of the Platform after such changes constitutes your acceptance of the updated policy.

8. Contact Information

For any questions regarding this Privacy Policy, please contact us at support@kelvi.app